Assists with the management of electronic research services, activation of new users’ subscriptions, ordering and processing of print materials for the Research Center and troubleshooting of reported access issues. Also prepares Research Services orientation materials for new and lateral hires, orders attorney desk books and maintains corresponding system records for print and electronic resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates day-to-day access to electronic research services including assistance with authentication, username and password management and technical support. Maintains accurate and current record of electronic subscriptions status, licensing information and invoice payments.
Prepares orientation materials for new and lateral hires, including lawyers, paralegals, court procedures, marketing and other administrative staff. Ensures that all print and electronic services are active and delivered by the new hires’ start dates.
Orders, processes and distributes office print resources and oversees all aspects of attorney desk book cycle. Maintains subscription lists and desk book copy records by adding appropriate item records to the integrated library system.
Researches and resolves vendor issues associated with incorrect shipments and lapsed subscriptions. Claims missing and delayed shipments when needed.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
Assumes additional responsibilities as requested.
KNOWLEDGE, SKILLS AND COMPETENCIES:
Ability to effectively manage work to high quality standards, with a meticulous eye for detail.
Accountable, assumes responsibility for quality and timeliness of his/her work.
Strong customer service orientation.
Strong organizational skills, ability to prioritize and execute tasks, multitask and meet deadlines.
Within scope of position, works independently using sound judgment.
Effective interpersonal, written and oral communication skills; ability to communicate effectively with all levels of the firm in a professional manner.
Ability to work collaboratively with members of the Research Services department, administrative staff and attorneys at the firm.
Technical aptitude with ability to quickly learn new systems and applications.
Growth. Performance. Managing risk. However you define it, success in today’s global and digital age means addressing increasingly complex issues faster and more efficiently amid rapid change. Making the right decisions in this environment requires strategic counsel from an advisor who not only knows how laws are evolving in jurisdictions around the world, but also has a deep understanding of your... particular industry. This is Goodwin.
We are a global 50 law firm with a history of working on groundbreaking matters, and an increasingly focused approach to working with clients in the financial, private equity, real estate, technology and life sciences industries. Our more than 900 corporate and litigation attorneys leverage their specific experience and assemble full-service teams to advise clients in these and adjacent industries.
It’s not just what we do. It’s why we do it — We strive to help you succeed, however you define success. You receive our best in every engagement – from an A-team roster focused on the matter at hand, to the collective know-how of highly collaborative attorneys in specialized practices across the firm. By helping you make the most of leveraging opportunities, protecting what’s important, and clearing obstacles in your way, Goodwin is recognized as a leader in the markets we serve.
At Goodwin, we use law to enable our clients’ success. When we partner with our clients to practice law, we do so not just with integrity, but with ingenuity, agility and ambition. And in so doing, we are able to make a powerful, positive and lasting impact.