Private Firm/Corporation, Professional Legal Management
Shearman & Sterling has been advising many of the world's leading corporations and financial institutions, governments and governmental organizations for more than 140 years. The firm has approximately 850 lawyers and 750 business services team members in 20 offices around the world. They come from over 80 countries, speak more than 60 languages. Lawyers practice US, English, EU, French, German, Italian, Hong Kong, OHADA, Saudi law, Dubai International Financial Centre law and Abu Dhabi Global Market law. The firm is committed to providing high quality; insightful legal services that help clients anticipate and address business opportunities and challenges, resulting in groundbreaking legal work across various practice areas and all major regions of the world. It has a long history of advising on some of the world's most notable cases and transactions. Business services team members are integral to the success of the firm and its leaders work closely with partners who lead the firm, business units, practices and regions. The firm is an equal opportunity employer. Our policies and procedures are designed to promote and maintain equal opportunities for employees without regard to race or color, religion, national origin or ancestry, gender or gender identity/expression, sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation, marital status, age, medical condition, disability, genetic information, military or veteran status or any other basis prohibited by law.
The Client Value team helps the firm improve overall profit margins and increase client value through the delivery of information, tools, project management, process improvement and other methods. Its goal is to increase value to the Firm's clients by providing lawyers with simple access to information, experience, and data, enabling lawyers to work more efficiently, and ensuring quality and consistency of work product. The Regional Content & Research Manager (Americas) uses their background and expertise to advance these goals. We are seeking an inspiring leader who will advance the vision of the 21st-century law library as well as the strategic mission of the firm. Reporting to the Director, Global Knowledge & Research, and working in close collaboration with the entire Client Value team, the Regional Content & Research Manager (Americas) will provide vision, strategic direction, and planning that advances the research team as a vital resource for all within the firm. The position is responsible for the coordination of collection management, the development of research services, as well as the integration of new technologies and information delivery systems into the Library operations. The successful candidate will possess substantial experience in a leadership role in a law library; a proven record of outstanding service; and demonstrated capacity to represent the Client Value team internally. The position will be based in the firm’s largest office (New York City) since most of the partners and business services leadership are based there, but the role has regional responsibilities so it involves periodic travel to other offices.
Provide leadership for the America’s content and research team’s activities and services include planning, developing and evaluating departmental activities and initiatives.
Supervise, evaluate and guide the contributions and development of the team in the Americas.
Monitor expenditures, review and implement collection management policies, and supervise vendor relations.
Maintain online storage of some Library resources, as well as physical storage of historical and other print materials.
Maintains accurate research and collection management data, statistics, reports, and policies.
As required, coordinating the library operational functions (such as serials check-in procedures, print and electronic materials processing and routing, acquisitions and loose-leaf filing), and contacting publishers for missing items.
As required, coordinating the library financial operations (such a processing vendor invoices, reviewing accounts, and assisting with variance reporting); contacting vendors for missing invoices or erroneous charges and reconciles discrepancies between received materials and accounts.
Partner with procurement for contract review and negotiations.
Lead and guide the team to work with business units to identify their content needs.
Oversee coordination of online research training.
Work with team to support on boarding of new attorneys and staff, departures, and/or transfers.
Ensure the completion of special projects on various issues as assigned.
Promote effective work practices, working as a team member, and showing respect for co-workers.
Other duties as assigned.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Education & Experience:
Fifteen (15) years of relevant experience.
ALA accredited MLS or equivalent.
Prior law firm or professional services experience, preferred Knowledge, Skills & Attributes
Knowledge of best practices and emerging developments/trends in law libraries.
Knowledge of legal sources.
Substantial experience in collection development of both electronic and traditional legal materials while working with appropriate tools and legal resources and publishers, as well as in implementing both the necessary supportive services to sustain and support the use of these collections, and new approaches within a rapidly changing library environment.
Demonstrated ability to work collaboratively and collegially with colleagues.
Record of successful completion of complex projects and experience taking appropriate initiatives in pursuit of established library goals.
Demonstrated planning and leadership skills.
Strong communication skills, both in writing and speaking. Ability to excite and motivate and influence at all levels of an organization.
Actively follows legal industry trends, networks with others in similar or related roles, and is knowledgeable about how other firms deal with market pressures and opportunities.
Demonstrates strong leadership skills and a highly collaborative, high “EQ” work style.
Proactive and able to take ownership as well as act as a role model to the firm and team.
Prioritizes workload and handles pressure, interruptions and multiple concurrent projects.
Can work outside standard business hours, travel to other firm offices, and attend relevant conferences and meetings as required.
Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment.
Strong understanding of legal processes and the ability to define solutions to support and improve those processes.
Proven capacity for creative problem-solving.
Proficiency with various research databases including, but not limited to, Lexis, Westlaw, and the Internet.
Proficiency with applications including Microsoft Outlook, Word, EXCEL and Sharepoint.
Proficiency with library software. Knowledge, Skills & Attributes
Flexibility to work outside of standard business hours as needed.
Flexibility to travel domestically and possibly on occasion internationally as needed.
Additional Salary Information: Please submit a resume, cover letter, and salary history by email as a single PDF attachment to email@example.com
Candidates selected for an interview will be notified.
About Fireman & Company
Fireman & Company is a legal industry-focused management consulting firm. Our team members have decades of experience as leaders in the industry, working as attorneys, CIOs, CKOs, and experts in KM, LPM, process improvement, and pricing. We are trusted advisors to the world’s most innovative law firms and corporations, and our mission is to help our clients make substantial, distinctive, and lasting improvements in performance.
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