Administrative, Support Services, Catalog, Collection Development, Operations
MLS/MLIS & JD
Our Practice Services department has an excellent opportunity for a Legal Content Specialist in either the Cleveland, Columbus or Orlando office. This is a non-exempt position that reports to the Legal Content Services Supervisor. The Legal Content Specialist provides support in a traditional and virtual environment along with Legal Research & Content Services staff in other Firm locations. Primary responsibilities include assisting with electronic and print services, vendor relations, and customer support, while also supporting local library services. Some basic reference and research services may also be required for attorneys and staff as needed.
Assisting the Legal Content Services Supervisor with vendor relations, collection development, and analyzing purchase requests for both the print and electronic collections.
Maintaining the local collection, including ordering and managing the distribution of print materials, processing invoices and cataloging.
Creating and maintaining Excel spreadsheets to track reference lists for new purchases or cancellations of materials.
Responding to or escalating legal content customer service calls to meet the needs of legal personnel and administrative staff Firmwide; Taking ownership of Tier 1 resolutions.
Troubleshooting and resolving collection and password issues by working with attorneys, legal researchers, office administrators, and vendors; Managing user access to electronic and print resources.
Assisting with back-up billing inquiries for online databases.
Other duties as requested and assigned.
Master’s Degree in Library Science from an ALA accredited university or related field with 3 years of progressively responsible work experience, or equivalent combination of education and experience.
Additional preferred experience includes: working with legal publications in a law firm or corporate setting, experience with EOS Integrated Library System and Research Monitor, and the ability to catalog new records
Demonstrated proficiency in Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint. Strong internet research skills with a demonstrated ability to use legal and financial research systems. Proven aptitude to learn new software applications.
Strong analytical and communication skills both oral and written. Ability to speak effectively and respond to common inquiries or complaints from all levels of clients and staff. Interpersonal communication skills necessary to maintain effective relationships with partners, attorneys, clients and staff, and to exhibit a high degree of responsiveness, diplomacy and professionalism in these interactions.
General knowledge of accounting principles and audition and internal control concepts. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to exercise discretion with confidential and sensitive information.
Demonstrated ability to multi-task and be detail-oriented in a fast-paced environment with strict deadlines. A tolerance for uncertainty and an ability to prioritize and complete simultaneous projects with minimal supervision and to collaborate with other members of the team.
Ability to work overtime when needed. Work occasionally requires more than 40 hours per week to perform the essential duties of the position.
Internal Number: 40442
BakerHostetler is recognized as one of the leading law firms in the country. With nearly 950 attorneys located in 14 offices from coast to coast, BakerHostetler is a great place to work for those who seek professional and personal growth in a collaborative environment. We deliver the highest quality counsel to our clients, who include many of the nation’s largest and most well-known companies. BakerHostetler’s values have remained unchanged since our founding more than 100 years ago: dedication to the law, commitment to the highest standard of client service, continuous development of our people and active participation in the communities in which we work and live. BakerHostetler offers a comprehensive and competitive benefit program. Specific information is provided during the interview process. Please visit www.bakerlaw.com for more information about our Firm. Baker & Hostetler LLP is an Equal Opportunity Employer.